We require a valid credit card to secure your appointment with Vita Psychiatry. This information ensures that any cancellations adhere to our policy and allows us to manage appointments effectively. Your credit card information is secure and confidential and you will only be charged if you fail to follow our policy rules below:

1. You must attend your virtual appointment at the scheduled time that you have chosen. If you are late by more than 5 minutes this will be counted as a failure to attend. We strongly encourage all patients to log in 10 minutes prior to their appointment to ensure that you are on time and that your internet connection, camera and microphone are working, you are in a private space and that you are free of distraction.

2. If you need to change or cancel your appointment time, we require a minimum of 24 hours notice

3. You must provide your valid health card number that is not expired

Failure to meet any of the above criteria will result in a charge for the full cost of your appointment ($228.75 for a consultation) to the credit card that you have provided, following your scheduled appointment time.

Your credit card will not be charged so long as you attend your appointment and you have a valid health card.

If you are a therapy patient at Vita Psychiatry, please visit click here to view the policies for therapy appointments.